Will REI take anything back?

If you’re not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase, except for outdoor electronics, which must be returned within 90 days of purchase.” And unless the item you bring back is trashed, it can be resold on the company’s used gear site for about a third …

Can I return to REI after a year?

Starting Tuesday, REI will try to discourage customers from “renting” equipment for as long as they like by ending its policy of no time limits on returns. Customers will be allowed to take back store items for one year after purchase. The deadline for returning outlet merchandise bought on REI.com will be 30 days.

Does REI have a lifetime warranty?

As of June 4, REI will no longer uphold the lifetime warranty previously offered to its eligible members — to get a refund or exchange, items must now be presented within one year of their initial purchase. “I mean, the reason you go to REI is because you can return it forever,” Leslie said.

What does REI do with returned items?

The returned items – if useable – are resold (no warranty) at one of REI’s annual garage sale events. In addition to that, if you return an item, you usually get store credit – which keeps the money in REI coffers – and there is a restocking fee.

Can I return something I don’t like?

But actually, shops don’t have to accept returned goods unless they are faulty, not as described, or not fit for purpose. However, if you do want to return an item simply because you don’t like it, most shops will offer to exchange or refund it as a gesture of goodwill.

Can you return something because you don’t like it?

You don’t have an automatic right to get your money back if you just change your mind about something you’ve bought and there’s nothing wrong with it. It’s the same no matter how expensive the item was – it’s really down to the seller whether they offer you anything.

Why did REI Change return Policy?

REI Kills Life-time Return Policy, Citing Uptick in Returns of Dated Merchandise. Internal inconsistency and the growth of social media likely contributed to an uptick in product returns at Recreational Equipment Inc. that prompted the retailer to kill its lifetime return policy last week.

What’s the difference between REI and REI Co op?

REI Co-Op is REI’s own brand of outdoor gear. Its history dates back to 1938, so the company has more than eight decades of field-testing under its belt.

Can you return an REI bike?

If you are not satisfied with your REI purchase, you can return it for a replacement or refund. Items must be returned within a year of purchase.”

Why did REI Change Return Policy?

Is it bad to return things to REI?

If you are not satisfied with your REI purchase, you can return it for a replacement or refund. REI’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents. If your item has a manufacturing defect in its materials or workmanship, you can return it at any time.

Is it illegal to wear clothes and return?

The short answer is – yes, it is possible. So, here is the law, and how to stay out of trouble. The practice of buying clothing, wearing it once or twice and returning it to the store is called “wardrobing” and it costs stores almost $10 billion dollars a year.

What is the return policy for REI Outdoor Products?

REI gives 1 year for new products and 30 days for used products. Outdoor electronics should be returned before 90 days of purchase. REI provides a 100% Satisfaction Guarantee. If you are not satisfied with the product, you can return it within the 1-year timespan.

How do I exchange an item in Rei?

REI Exchange Policy 1 Place an order of a new product. 2 Return old product by email using “return by email” section. 3 Also, you can exchange just by visiting the REI store. 4 You can call on 1-800-426-4840 for exchange details.

How do I get a refund from Rei?

The REI return policy says that the customers can mail them the product for return. So, just trace these easy steps and you will be able to get a full refund. The product must be packed by the original packaging provided during the delivery. Provide the proof of purchase, and order receipt with the package.

What is Rei’s return policy for new items?

If you’re not satisfied with your REI purchase, you can return it for a replacement or refund within one year of purchase— with a few exceptions . REI purchases of new items can be returned by mail or at any of our retail stores with proof of purchase, regardless of whether you bought the item online, in a store or by phone.