Why does my Mac have trouble connecting to Wi-Fi?

There are three main reasons why Wi-Fi stops working: there’s a problem with your router, your broadband provider’s network is down, or there’s an issue with your own Wi-Fi network. Less commonly, there may be an issue with the macOS software you’re running. Reboot your router. Reboot your Mac.

How do I fix the Wi-Fi on my Arris router?

Most Arris routers can be reset using the Reset Button.

1. Locate the Reset Button on your Arris modem or router (typically found on the back of the device).
2. When you locate the button, press and hold it for at least 15 seconds.
3. Wait for the reset to complete—this process can take a few minutes.

How do I log into my Arris router Mac?

Locate the default Wi-Fi credentials on the bottom sticker of the ARRIS product. Click the Network Name drop-down menu to select the SSID. Enter the Wireless password (Pre Share Key) in the Password field. Click the Join button.

How do I force my Mac to connect to Wi-fi?

Your Mac can use Wireless Diagnostics to perform additional analysis.

1. Quit any apps that are open, and connect to your Wi-Fi network, if possible.
2. Press and hold Option (Alt) ⌥ key, then choose Open Wireless Diagnostics from the Wi-Fi status menu .
3. Enter your administrator name and password when prompted.

How long does an Arris modem last?

In general, you can expect a modem to last between two and five years before it has to be replaced due to failure or obsolescence. Modems can last an exceptionally long time before failing if none of the parts fail.

What do blue lights mean on Arris modem?

Blue*: High-speed Internet connection with upstream channels in DOCSIS 3.1 mode. Scanning for an Internet connection. Green: Cable modem is connected to the Internet. *Blue – Indicates DOCSIS 3.1 operation (high-speed Internet access) which may not be available in all location.

Why is my Arris modem not working on Wi-Fi?

There are, generally speaking, three options available to anyone having Wi-Fi issues with their Arris modem: 1. Check Every Cable USB, Ethernet, and Coaxial cables might feel insignificant, and, for the most part, they are. But, when they’re not fully plugged in – or worse, frayed/damaged, they’re going to prevent your modem from working.

How do I get help with my Arris account?

Hopping on chat, email, or phone support with Arris or your ISP (internet service provider) is the only way to fix your internet issues when you’ve exhausted your other options. If there’s a problem with your MAC address, they can help.

What does the green light on my Arris modem mean?

A green light means that only one band (either 2.4 GHz or 5 GHz) is receiving a signal. The “Send” light on your Arris modem is the Receive light’s counterpart: it tells you whether or not your modem can send information through the internet. That means it’s the one connected to the “upload” portion of your internet connection.

How do I block a device using the advanced MAC filtering?

Click the Login button. The Status Connection page appears. Click the Advanced link on top of the screen. The Advanced Options page appears. Click the MAC Filtering link on the left hand column. The Advanced MAC Filtering page appears. a. MAC Addresses field – Enter the MAC address for the device to be blocked. b.