How do I make a Genius Bar appointment UK?
Get expert service and support at the Genius Bar.
- Call 0800 048 0408 or get help here.
- How to prepare for an appointment.
Does Genius Bar still exist?
You can make a Genius Bar appointment by visiting support.apple.com and following the steps below. You can also get tech assistance by mailing your product to Apple or speaking with an Apple expert over the phone, online chat, or email.
Is Apple still open UK?
All Apple Stores in the UK are now open following the easing of coronavirus lockdown restrictions in England and Wales. As all Apple Stores in France remain closed over COVID lockdown restrictions, the UK’s 38 stores are now open. Scotland has operated different lockdown restrictions and at present all stores are open.
Can you walk in Apple Store UK?
A: You can shop, browse and try out products at Apple Store locations that have fully reopened. We’re focused on limiting occupancy in every store, so you may experience short waiting times before being allowed to enter.
What can Genius Bar help with?
The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs.
How late can you be to Genius Bar?
You can be 15 minutes late and you won’t be punished. Apple gives you 15 minutes to check in to your appointment. If you’re late, you don’t get your exact appointment time, but your priority position is maintained.
Are dogs allowed in Apple stores?
Yes, in many locations, the Apple Store is happy to allow well-behaved dogs on leash. Customers have reported having to pick up their dogs if there is a great deal of foot traffic, which is something to keep in mind if your dog is a little too big for a lift.
What does a Genius Bar consultant do?
You use your amazing diagnostic and people skills to assure Genius Bar customers of swift resolutions to their technical issues. You offer advice on accompanying accessories that will further improve the customer’s experience with Apple products.
How do I get help with genius support?
Get Genius Support in store or by making an appointment. Questions about safety measures at our stores? We’re open and look forward to welcoming you. Shop by walking in, reserving a one-on-one session with a specialist or buy online and pickup in store.
What does an Apple Genius do?
As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion.
What can you do with a genius degree?
You also educate your team members about products, while independently keeping your own technical know-how up to date. With your customer service brilliance and empathetic nature, you provide Genius advice and support to both customers and team members. Both full-time and part-time jobs are available.
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