How do I contact Npower by phone?

To get in touch, simply call us on 0808 501 5661.

How do I complain to Npower?

How to complain directly to Npower. Npower’s customer service team is on 0800 073 3000. You can also email [email protected] or write to Complaints Team, Npower, PO Box 177, Houghton-le-Spring, DH4 9AQ​.

Is Npower still trading?

Npower was acquired by Eon UK at the beginning of 2019, following a failed merger with SSE. It is now in the process of being absorbed by Eon, and will eventually cease to operate under the Npower name.

How do I speak to someone at Eon next?

We’re here from Monday to Friday 9am – 5pm. If you want to make a complaint, or talk to us about an existing complaint, call us on 0345 052 0000. To talk to us about making a payment, providing us with meter readings or if you have a question about your bill, call us on 0345 052 0000.

Does Eon have UK call Centres?

“We’re proud of the fact all our call centres are in the UK, including our office in Leicester, and with the addition of our new Open House we hope customers are reassured that whether they come to us in store, by telephone or online, they know E. ON is here to help them.” For further information about E.

How do I send an email to npower?

Email: [email protected] For support where you are facing issues you can ask them for help here.

Is N power now Eon?

npower and its subsidiary companies including npower Select, Wasps Energy & Wigan Warriors Energy are now part of the E. ON Group and all of their customers will eventually be supplied by E.

Why is EON taking over npower?

“We developed Kraken alongside our operations team to make it easier and cheaper for energy companies to offer green energy while maintaining outstanding customer service levels – and E. ON took over npower in November 2019 as part of the acquisition of Innogy and began migrating customers to E. ON Next in July 2020.

Are 0800 numbers free to call npower?

Calls to 0800 numbers are free. Calls to 0330 numbers are charged as standard calls If you have hearing or speech difficulties, you can still contact Npower via phone. Through minicom or textphone, your typed telephone message can be sent directly to the supplier on the following number:

How do I contact a npower supplier?

Through minicom or textphone, your typed telephone message can be sent directly to the supplier on the following number: If phoning is not your preferred Npower contact option, there are a number of other ways you can reach out to the supplier and chat to a customer service agent:

How do I get help with npower?

If you have a general query, such as what are the supplier’s deemed rates or where can you find your account number, you can call the electricity and gas helplines. These Npower contact numbers are the fastest way to get your questions answered. Is Npower suited to your priorities and needs?

How do I complain about npower?

There are a number of ways you can contact Npower to complain: By phone: ring 0800 316 9328 and select option 1 (Monday to Friday: 8am to 8pm; Saturday: 8am to 6pm) By minicom or textphone: 0800 413 016 (Monday to Friday: 8:00am-8:00pm; Saturday: 8:00am-6:00pm)