How do I cancel my Vonage phone service?

Cancel Service Vonage does not offer the ability to cancel your service online or through email. You must contact Vonage by phone at 1-732-944-0000.

How do I troubleshoot Vonage?

Reboot your Vonage adapter.

1. Unplug the power on your network devices (modem, router, and Vonage adapter).
2. Confirm that all the cables are properly and securely connected between the services.
3. Wait at least 30 seconds.
4. Plug power back into modem.
5. Wait until modem is ready and fully operational.

How do I activate Vonage calls?

You must have a data connection to receive a call. If a call is not answered, it goes to Voicemail for your Vonage home phone. On iPhone, tap Accept. On Android, tap Green button or phone icon….To turn on:

1. Tap Settings (on iPhone).
2. Tap Notification Center (or Notifications).
3. Find Vonage Extensions and turn on.

Can I make a Vonage call from my computer?

Vonage Desktop seamlessly integrates all the functionalities of your Vonage business phone system with your computer, whether it’s a Mac or PC. Start making and receiving calls soon after you sign up for a Vonage account. Send and receive text messages and calls to any U.S. number using your Vonage number.

How easy is it to cancel Vonage?

Vonage does not offer the ability to cancel your service online or through email. You must contact Vonage by phone. To cancel your service, call 1-732-944-0000. Spanish-speaking representatives are available.

What is the phone number for Vonage?

844-365-9460Vonage / Customer service

How do I reset my Vonage router?

Disconnect the power cord AND the telephone cord from the back of your Vonage adapter. Unplug the power to the main base of your telephone, wait a few seconds and plug it back in. Reconnect the power to the Vonage adapter and let it restart.

How do I update Vonage firmware?

Once setup is complete, your password is your Vonage account number. Click Settings from the top menu, then select Upgrade from the left navigation pane. Go to Select and Upgrade Firmware and click Choose File. Select the firmware file and press Upgrade.

How do I connect my phone to Vonage?

You can link any type of phone to your Vonage service including Windows, BlackBerry and or even landline phones. To do so, sign in to your Online Account to link your phone number and then you use an Access Number and your Security PIN to make call. If you have an iPhone or Android, download the Extensions App instead.

How do I use Vonage on my cell phone?

Make a Call

1. Dial the 10-digit Access Number assigned in your Online Account or choose another available Access Number.
2. Enter your Security PIN. If PINless dialing is enabled, your Security PIN is not required.
3. Dial the phone number that you want to call (use 011 + country code for international calls).

Can you use Vonage with WIFI?

Some Vonage phone adapters support wireless capability, which enables you to access the Internet by multiple computers and wireless devices. Disconnect your existing router and use the wireless capability of your Vonage telephone adapter.

How do I install Vonage app on my laptop?

Go to your Downloads folder and double-click VonageBusinessSetup. dmg. Click and drag the Vonage Business application to your Applications folder.

How do I set up my Vonage online account?

Manage your Vonage services and features in your Online Account. There is no need to register and nothing you need to do to set up your Online Account. It is automatically created when you sign up for Vonage service. To sign in to your Online Account, you need your 10-digit Vonage phone number and your password.

What kind of support does Vonage provide?

Vonage Enterprise Get support for account management, phones and hardware, access training and more. Vonage for Home Access help for our residential service – support available for managing your account, technical support, billing and more.

Who can access the Vonage learningcenter?

Admins and Superusers can access the LearningCenter for step by step flows. Vonage Enterprise Get support for account management, phones and hardware, access training and more. Vonage for Home Access help for our residential service – support available for managing your account, technical support, billing and more.