Does Amtrak have refunds?
Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.
Is Amtrak assigned seating?
Your seat will be automatically designated when you complete your reservation. You may change your reserved seat at any time after your booking is complete using interactive seat maps on the Amtrak app or on Amtrak.com. There is no fee to change your seat.
How do I get a live person on Amtrak?
More than ten years ago, “Julie” joined Amtrak as the friendly voice you hear when you call us at 1-800-USA-RAIL. “Ask Julie” is our latest customer-friendly innovation designed to guide you through Amtrak.com so you can find the information you need.
How long do Amtrak refunds take?
Depending on the bank, the Amtrak refund takes five to eight business days. It is safer to expect it in seven to ten business days, in case of any kind of hold-downs.
What is it like sleeping on Amtrak?
Amtrak’s Sleeping Car accommodations provide overnight travelers the choice of a roomette, bedroom, bedroom suite (two adjoining bedrooms) that can accommodate one to four people, and accessible bedrooms. In a roomette, daytime seating converts to beds at night.
What is the phone number for Amtrak customer service?
Reservations & Customer Service. 1-800-USA-RAIL 1-800-872-7245 TTY 1-800-523-6590; International Visitors 1-800-USA-RAIL; Group Travel Requests 1-800-872-1477 Amtrak Guest Rewards. 1-800-307-5000 Amtrak Vacations. 1-800-AMTRAK-2
How do I check the status of my Amtrak train?
Download the Amtrak app to check train status, get gate and track information at select stations, travel with contact-free eTicket scanning and access helpful information at your fingertips. Check train status and track your train’s location. Discover more of America with our interactive planning map.
How do I speak to a real person at Amtrak?
Steps to contact Amtrak by phone You can reach a live person at Amtrak customer service, by dialing 1-800-872-7245 their registered phone number. Then, on the keypad, click the 0 digit and say agent, and remain on the line until you are linked to a live human.
How do I contact Amtrak for sponsorship?
Amtrak Headquarters. 1 Massachusetts Ave., NW Washington, DC 20001 Report an Accessibility Issue. 1-800-USA-RAIL Advertising Inquiries. 202-906-4020 News Media Inquiries Request Sponsorship Career Opportunities