What is BPO, examples?

Difference between KPOs and BPOs Types of BPO Horizontal BPO. Horizontal BPO include function centered outsourcing. Vertical BPO. Vertical BPO pays attention to demonstrating different areas of function in a confined number of industry domains. BPO horizontals. BPO horizontals are specific function and cloud spread across various industry domains. BPO Verticals.

What is the BPO industry?

The industry is composed of eight sub-sectors, namely, knowledge process outsourcing and back offices, animation, call centers, software development, game development, engineering design, and medical transcription. The IT-BPO industry plays a major role in the country’s growth and development.

What is business process outsourcing service?

Business process outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. BPO services include payroll, human resources (HR), accounting and customer/call center relations. BPO is also known as information technology enabled services (ITES).

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