Is T-Mobile better than Verizon?

Verizon has the best coverage in the country, but T-Mobile has faster data speeds. So instead of declaring a winner between the two, we’ll go through T-Mobile’s and Verizon’s plans, performance, and perks to highlight what they do well (and not so well). That way you can choose the plan that’s best for you.

Is T-Mobile customer service good?

Good Overall Customer Service From a different third-party review perspective based on customer satisfaction surveys for the past several years, T-Mobile has been recognized as the best customer service provider within the cell phone industry by JD Power and Associates.

Who has the best cell phone coverage in NYC?

AT has the widest 4G LTE network reach in New York, and takes the title for the best network in the state. Verizon comes in second, and T-Mobile is in third for 4G LTE coverage.

Is T-Mobile the worst network?

The 2020 U.S. Wireless Network Quality Performance Study — based on responses from 33,750 wireless customers nationwide — found that Sprint consistently offered the worst wireless network quality. In the sixth region (the Southwest), Sprint tied with AT and T-Mobile for the most network quality problems.

Does T-Mobile have hidden fees?

If you want to change your mobile number, T-Mobile makes it very easy but they will charge you a hidden fee of $15 every time you change your number.

Is T-Mobile good in NYC?

T-Mobile’s 5G is 58 percent faster than its 4G overall in New York City, according to our results. The reason T-Mobile didn’t win here is that outside the 46 percent of locations where we got 5G, its 4G speeds were desperately suffering, with much lower reliability than AT or Verizon.

Does T-Mobile work well in NYC?

T-Mobile offers the widest 5G access in New York with 26% coverage. However, neither T-Mobile nor AT customers will experience “true” 5G, as their network frequencies support speeds just slightly higher than 4G LTE.

How reliable is T-Mobile?

When comparing T-Mobile in the 280 major markets, they received a reliability score of 95.1 percent. Sprint was the lowest with a score of 93.9 percent. Verizon was the leader with 97.5 percent, and AT was right behind Verizon with 96.3 percent coverage and reliability.

Will T-Mobile expand to the southern areas?

Consequently, T-Mobile has plans to expand their retail stores and operations into the southern parts of the country. By canvassing for customers in those areas, the company can make the 4G network available. Will they spend the money and time to pursue a strong network-building campaign in these areas? Only time will tell.

Is T-Mobile really different from its competitors?

Initially, T-Mobile really does appear to be different. It’s safe to say that the success that they have had with their unlimited cell phone plans is responsible for the company closing in on their competitor’s business. Yes, Verizon and AT should be shaking in their shoes, especially since Legere is making this game personal.

What kind of cell phones can I use on T-Mobile?

Pick a phone, any phone, including iPhones, Samsungs, Google Pixels, and more. Whatever phone you want to use, you can plan on using it on T-Mobile’s network. You can use the latest iPhone devices or Android devices. Here’s the most popular cell phone’s on T-Mobile’s network right now.