How do I complain about a taxi driver in Singapore?

How do I complain about a taxi driver in Singapore?

You may lodge a complaint against a taxi driver by the following means:

  1. By phone: Call LTA Hotline at 1800-Call LTA (1800-225 5582)
  2. By email: LTA’s website at
  3. By letter or in person: Bus & Vocational Licensing Division, Land Transport Authority, 10 Sin Ming Drive, Singapore 575701.

How do I complain about a taxi driver?

Road users or taxi passengers who wish to report an offence should call 0860 726 822 with the taxi’s registration, as well as the date, time and place of the offence so as to target the correct driver.

How do I complain to comfort taxi?

If you wish to report a complaint against the service of a taxi driver or provide feedback, you may contact the customer service hotlines of the respective companies….Taxi Complaint.

Taxi Company Customer Service Hotline
Comfort Transportation Pte Ltd 6552 1111
Premier Taxis Pte Ltd 6363 6888

How do I write a complaint letter to a taxi?

Respected Sir/Madam, With due respect, my name is _________ (Your Name), Employee ID _________ (Employee IDNumber), working in department _________ (department name). The cab driver _________ (Name of the Driver), is very rude and is impatient for all the users.

How do I contact comfort delgro?

Mr Stephen Chow (CEO)

  1. Mr Stephen Chow (CEO)
  2. 205 Braddell Road, Singapore 579701.
  3. (65) 6553 3838.
  4. (65) 6456 0922.
  5. [email protected].

What do I do if I left something in a taxi?

Don’t Panic: 4 Steps to Take If You Leave Something in a Cab

  1. Collect the Information You Have About the Cab. The more information you have about the cab, the better your chances of recovering your lost possessions.
  2. Protect Your Security.
  3. Fill Out a Lost and Found Form.
  4. Call the Local Information Authority.

How can I complain for free?

Customer Care Service and Disputes If you have any questions or complaints about the Free Now Platform, please notify us within the Help Centre section of the App or e-mail us at [email protected].

Can a taxi refuse to take you?

Taxi drivers are within their rights to refuse a fair – but only if they have a “reasonable excuse” or the passenger wants to travel outside of the controlled district. Taxi journeys that start and end in the area where that driver is licensed (controlled district) cannot be refused without reasonable excuse.

How do you call a taxi in Singapore?

1. Dialing through Taxi booking hotline

  1. Common Hotline – 6342 5222 (6-DIAL-CAB)
  2. Comfort & CityCab – 6552 1111.
  3. Premier Taxis – 6363 6888.
  4. Prime Taxi – 6778 0808.
  5. SMRT Taxis – 6555 8888.
  6. Trans-Cab Services – 6555 3333.
  7. Yellow-Top Taxi – 6293 5545.

How do you write a strong complaint letter?

How to write an effective complaint letter

  1. Be clear and concise.
  2. State exactly what you want done and how long you’re willing to wait for a response.
  3. Don’t write an angry, sarcastic, or threatening letter.
  4. Include copies of relevant documents, like receipts, work orders, and warranties.

How do I write a complaint letter about transportation?

Sir, I want to draw you kind attention towards the rude and irresponsible behaviour of both the drivers and the bus conductors with the commuters. They look towards the passengers with indifference and behave with them in a very unfriendly and absurd way. They lack etiquettes and use filthy language.

Which taxi company is better in Singapore?

#1. Amongst top transportation companies in Singapore, Comfort is the leading taxi service. Comfort Transportation was established in 1970. At that time it was known as the Workers’ Co-operative Commonwealth for Transport limited. The main aim behind this was to provide taxi drivers with a profession and a better life.

If you wish to report a complaint against the service of a taxi driver or provide feedback, you may contact the customer service hotlines of the respective companies. Alternatively you may wish to contact the Land Transport Authority (LTA) at 1800-CALL-LTA (1800-2255-582).

Where can I complain about illegal parking in Singapore?

Illegal parking hotline:1800 338 6622 Feedback on service delivery (Quality Service Manager hotline):1800 276 5751 Visit LTA LTA Customer Service Centre at Sin Ming 10 Sin Ming Drive, Singapore 575701 Nearest MRT Station: CC16 Marymount Station (Exit A) By bus: 130, 410 By car: Use Marymount Road or Upper Thomson Road.

How does the LTA deal with complaints about taxis?

Depending on the nature of the complaint or feedback, LTA will follow up with an investigation or refer it to the taxi company, in accordance with the LTA’s disciplinary system for taxi drivers. To lodge a complaint, you need to furnish details such as the taxi’s licence plate number, date, time and a brief account of the incident.

How to contact public transport Council of Singapore?

Municipal Services Office One Service Portal Public Transport Council 510 Thomson Road #12-03, SLF Building Singapore 298135 Telephone: +65 6354 9020 Email: [email protected] REACH Feedback Unit